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Six Sigma and Process Innovation
The Enterprise Leadership site posted a nice piece on ITIL and Six Sigma back in December, and more recently on Getting Six Sigma Right. I want to reflect on this, and expand on my own post a while...
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The New IT Role: From Problem Solving to Opportunity Creation
I was talking with a colleague yesterday about the ways IT management consulting has changed over the last couple of years. On reflection, the changes for IT management consulting mirror in many ways...
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